Mark Alefounder - Handelsbanken
Business Banking
- Bespoke banking services
- Long term relationships
- Service
We specialise in providing personalised and bespoke banking services to both corporate and individual customers. As a Handelsbanken customer you only ever deal with people you know by name and the decisions about your banking are made by your local branch.
Handelsbanken commenced operations in Great Britain in 1982 and manages a decentralised network of over 100 branches across the country.
At Handelsbanken, we specialise in providing bespoke banking services to customers wanting a long-term relationship with their bank.
The word 'service' is much overused. At Handelsbanken, we have our own definition. Unless our customers believe a service is valuable or important, it isn't.
In 2011 for the third year running an independent survey showed that Handelsbanken ranked top in terms of customer satisfaction and loyalty by both Corporates and Individuals.